In 2014, we launched MOUSE (Memorable, Outstanding, Unique, Service Experience), a unique customer service-driven initiative. Each month, MOUSE speaks to someone in our team about their life inside and outside of work.

This month we catch up with Karl Bell, Senior Labour Controller from our Electrical Testing team. Karl was voted Employee of the Month in May for putting in a solid performance since his promotion and supporting other members of the team, including management.

At work

I pride myself on doing a great job and enjoy building relationships with clients and colleagues. Having recently stepped up to a senior role, I am not one to avoid a difficult decision or conversation! PTSG is a fast-moving company and my ability to problem-solve in high-stress environments is a good fit for the company.

At home

When I am not out catching Pokémon or playing football with my little son Max, then I enjoy being around friends and family. Getting out and about, exploring the countryside, eating lots of great food and washing it down with few non-alcoholic beverages 😉