In 2014, we launched MOUSE (Memorable, Outstanding, Unique, Service Experience), a unique customer service-driven initiative. Each month, MOUSE speaks to someone in our team about their life inside and outside of work.

This month we catch up with Michael Heydon, our new operations director at UK Dry Risers Ltd.

At work

I joined the Group as operations manager at UK Dry Risers Ltd in May 2018 with 13 years’ experience working in the fire protection industry. I am really enjoying the varied work the role brings.

My job revolves around operational planning for teams of labour-only subcontractors. I work closely with Operations Director Darren Brown, dealing daily with our clients’ operational needs and ensuring the PTSG budget is met.

At home

I am married with two children, Finlay aged 11 and Charlotte aged 8, and in my spare time I love to support them in their hobbies and see their impressive achievements. Finlay has just won GB U12 Junior Masters for Archery and also raised over £1000 for Help for Heroes by doing a 12-hour archery marathon which I am very proud of. Charlotte has recently taken up horse riding and is doing really well.