In 2014, we launched MOUSE (Memorable, Outstanding, Unique, Service Experience), a unique customer service-driven initiative. Each month, MOUSE speaks to someone in our team about their life inside and outside of work.

This month we catch up with Shaun Caddick, our Sales Director for Group sales.

At work

As the Sales Director for Group sales my focus is on introducing multidisciplinary service packages to our major accounts, seeing where we can offer more to our customers both in terms of volume and service type.

I work with some of PTSG’s biggest existing clients, including ISS, Intech Environmental, CBRE and Spie, so I’m always out and about meeting directors and discussing ways for our companies to work together.

At home

I have four young children so most of my free time is spent running around after them! They love football and horses, so we’re often travelling to horse shows and football matches.

When I get a bit of time to myself I really enjoy playing golf. I’m the junior organiser at my local club which sees me teaching some of the young golfers about club etiquette and helping to integrate them into the club.