In 2014, we launched MOUSE (Memorable, Outstanding, Unique, Service Experience), a unique customer service-driven initiative. Each month, we focus on a different person or department to find about how that part of the business contributes to the performance of the Group as a whole.
This month we look at PTSG’s London-based Access & Safety team and how, over the last few years, it has played a key role in the capital’s changing skyline.
The capital is forever changing and growing; it now comprises commercial, residential and mixed-use developments alongside historic structures such as St Paul’s Cathedral and Westminster Abbey. The resulting juxtaposition has created a skyline that is unlike that of any other city in the world.
Every new skyscraper must incorporate an access system to allow regular cleaning and maintenance to be carried out. To be called a skyscraper, a building must be more than 14 storeys high. PTSG has great experience and expertise in designing and installing access systems – cradles or building maintenance units (BMUs) and has worked on some of London’s tallest and most recognisable new skyscrapers.
Kevin Walton, Managing Director of PTSG’s London-based access solutions provider, said: “I began my career working overseas in Hong Kong and then for Canary Wharf Group building high rise towers. I started my own business, Integral Cradles, in 2004 which was acquired by PTSG in 2015.
“My team of highly professional, creative and talented engineers and designers deliver bespoke access solutions on some of the most technically challenging and iconic projects in the UK. The most important part of my job is ensuring the coordination of the team, our Madrid factory and key supply chain so that we exceed the expectations of our clients.
“What I really love about the job that I do is creating a team mentality and being part of the team as we succeed together. The challenges that we face are working out the best route to complete a task and then staying focused to achieve this goal.”