Our Bundled Services

Our ability of providing multiple specialist service at the same site(s) means we can often deliver a full-service solution for our customers. This increases efficiency all round in terms of time, work and money. Below are some of PTSG’s bundled services contracts for 2019.

  • In March we signed a contract with Sodexo, which secured eight sites initially with many more to come. Engineers from different divisions within the Group carry out fixed wire testing, portable appliance testing, lightning protection systems testing and fall arrest equipment testing.
  • At 500 sites across the UK, we carried out a variety of testing and remedial works.
  • Interserve (Department of Work and Pensions). Testing of all fire doors plus remedial works.
  • Jaguar Land Rover. Fixed wire inspection and testing at the automotive giant’s state-of-the-art production facility in Solihull.
  • Arcus FM. One of the UK’s leading facilities management organisations, Arcus FM awarded PTSG a contract in May to provide lightning protection and fall arrest services at a number of distribution centres.
  • Williams Lea Tag. The global business process outsourcing leader contracted PTSG for the provision of a range of testing/compliance services across fall arrest, fixed wiring and lightning protection systems. The work was undertaken on 18 business properties covering the whole of the UK.
  • Manchester Airport (ISS). The largest UK airport outside of London, Manchester Airport saw PTSG’s engineers performing the inspection of cradles and dry riser systems and the testing of lightning protection systems at four buildings.
  • Co-operative Group. Via main contractor Arcus, PTSG delivered testing and maintenance of lightning protection and fall arrest systems in place at a number of Co-operative Group’s centres of operation.
  • JLL. PTSG was appointed to handle the entire specialist services provision for the commercial and property investment giant, including fixed wire and fall arrest testing.
  • PTSG provided annual maintenance of lightning protection systems on 499 buildings at 109 sites; the Group also worked on a hydrant testing contract with London Underground – part of Transport for London.
  • Real Estate Management UK Ltd. Teams from PTSG Electrical Services Ltd. and PTSG Building Access Specialists Ltd. worked collaboratively, with electrical engineers installing lightning protection systems while directing abseil technicians for the installation of lightning conduction tape.
  • MJ Mapps.In September we were awarded 19 MJ Mapp sites in the Midlands by NG Bailey. The contract covers electrical, fall-arrest and cradle maintenance for one year.
  • Vertas. Also in September we successfully tendering for the Vertas contract via Imtech Inviron for a second time. The contract covers chimney inspections, electrical testing and lightning protection.
  • Engie – Kuehne + Nagel UK. Engie is the main contractor on a project for Kuehne Nagel, a global transportation partner for air, sea and road freight solutions. PTSG was appointed in May to provide portable appliance testing at 18 of the client’s UK sites.
  • CBRE Group, Inc.is a commercial real estate services and investment firm. It is the largest company of its kind in the world, operating more than 450 offices worldwide. The contract includes:
    • Dulux Paints in Slough – fixed wire and PAT
    • BUPA – fixed wire, LPS and fall arrest testing
    • British Telecom – a new contract with BT, the telecoms giant, covers 800 sites where our engineers will undertake the testing of portable appliances and fixed wires, lightning protection systems and fall arrest equipment.

High-profile Projects

We are proud to present a short summary of three of our more high-profile projects, which were started before 2019 but work continued on each one during the year.

The Scalpel (52 Lime Street)

In November 2018 PTSG received the top prize at the PFM Partnership Awards for ‘Partners in Corporate – Private Sector’, for the design and installation of a huge and innovative cradle system on behalf of Skanska which is located at the pinnacle of The Scalpel in central London.

Work continued in 2019 as PTSG (via constituent company Integral Cradles) assisted with the final clean of the iconic skyscraper, before handing over to the client.

The Scalpel is 190 metres tall, offers 35 levels of office space, over 500,000 square feet of commercial space and over 12,000 square feet of retail and restaurant space. The Group’s London-based Access & Safety team designed and installed two building maintenance units (BMUs)at the new structure – two of the world’s largest, in fact. Their specialists also created a series of intricate moving roofs in which to house the BMUs.

The Scalpel takes its place in the city alongside The Gherkin and The Cheesegrater, contributing to one of the most recognised skylines in the world. Both of these buildings also benefit from access solutions designed and installed by PTSG’s London-based Access & Safety team.

Blackpool Tower

Standing 518 feet (158 metres) tall, Blackpool Tower is a world-famous, hugely popular tourist attraction, visited by around eight million people every year.

In 2018, Blackpool Council announced an open tender process to appoint a suitably experienced contractor to carry out external structural repairs to the tower, followed by ongoing planned maintenance.

Pendrich Height Services Ltd, part of Premier Technical Services Group PLC (PTSG), was appointed as the main contractor, after scoring highly in the tender process. Beginning in January 2019, its specialists began Phase 1, which was the renewal and replacement of structural steelwork at the base of the tower.

There were two main considerations that PTSG had to keep in mind at all times:

  1. All work was safety-critical due to the age of the tower.
  2. As Blackpool Tower is a Grade I listed building, all work performed had to be approved by the heritage committee prior to being undertaken. Any parts of the structure that were renewed had to be replaced with like-for-like materials.

The package of works was completed on time and to budget at the end of March, with the engineering team overcoming the significant challenges surrounding the location of the tower and the safe delivery of new material and equipment to the top levels.

The project was runner up at the PFM Partnership Awards 2019 (Partners in Renovation award).

PTSG is set to be a constant presence in Blackpool over the next four years, carrying out specialist maintenance and repair work to ensure this historic Grade I listed structure remains in first class operational order for the public to enjoy for years to come.

 

“Team Heathrow”

In 2011 there was no individual or company working on safety systems at Heathrow Airport. Trinity Fire & Security Systems (Trinity), one of PTSG’s constituent companies, created “Team Heathrow” to fill this considerable gap and become a seamless extension of the Heathrow team.

Not only did Team Heathrow clear all legacy faults across Terminals 1 and 3, it went beyond the contract in submitting a dilapidation report, highlighting any areas of the assets the team maintained that were faulty or had not been maintained satisfactorily prior to the contract.

On the back of the dilapidation report, a risk register was created to highlight the risks outstanding in the system, so they could be added to Heathrow Airport’s own risk register, which is evaluated by the engineering committee every six months. This ultimately gave Heathrow a guide to where they needed to invest money in the coming years.

In 2015, Trinity won the renewal of the Heathrow maintenance contract in 2015 – the largest in the company’s history. The contract runs until 2021 with a two-year extension option.

Since 2015, Adam Davies, as Technical Director on the Heathrow account, has taken technical direction and leadership across the business, setting and managing strategic targets and developing Trinity’s technical offerings and managing the business’s product selection. This work culminated in Adam winning Account Director of the Year at the 2019 PFM Partnership Awards.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During November, I am pleased to report that we landed a considerable bundled service contract at Manchester Airport. Teams from three business divisions are delivering a variety of specialist maintenance services covering lightning protection, fixed wire testing, fall arrest and cradle maintenance at 11 buildings.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During October, I am pleased to report a number of bundled service contracts.

  • One SE8. PTSG Building access Specialists Ltd secured a contract to provide specialist high-level window cleaning at this residential development in Deptford, South London. It extends PTSG’s existing contract for the testing of mansafe systems and abseil anchors used at the development.
  • Vertas, via Imtech Inviron – a two-year contract covering lightning protection, EICR, fall-arrest testing and chimneys
  • 360 Barking. This is a project in which one of PTSG’s four divisions (PTSG Building access Specialists Ltd) utilised systems installed by another division (PTSG Access & Safety).

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During September, I am pleased to report a number of bundled service contracts.

  • Sheffield Hallam University – our engineers will be delivering services from across the Group’s divisions, including fall arrest and electrical testing. These works are in addition to a contract to test and maintain the lightning protection system in place at the campus.
  • Vertas – we have been successful in tendering for the Vertas contract via Imtech Inviron for a second time. The contract covers chimney inspections, electrical testing and lightning protection.
  • Worldpay – we have secured an electrical testing services contract for Worldpay HQ in London. The contract covers all critical and non-critical circuits and will be tested in October.
  • MJ Mapps – we have been awarded 19 MJ Mapp sites in the Midlands by NG Bailey. The contract covers electrical, fall-arrest and cradle maintenance for one year.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During August, I am pleased to report a number of bundled service contracts.

  • Kuehne + Nagel – we have secured a three-year contract to provide a range of specialist services at 103 sites throughout the UK for this transport and logistics giant. Services include lightning protection, electrical testing and gutter cleaning services.
  • Lloyds Banking Group – as well as providing access, lifting and fall protection services via PTSG Access & Safety Ltd, we are also providing a range of lightning protection services for long-term client Lloyds Banking Group.
  • Real Estate Management UK Ltd. – teams from PTSG Electrical Services Ltd. and PTSG Building Access Specialists Ltd. are working collaboratively, with electrical engineers installing lightning protection systems while directing abseil technicians for the installation of lightning conduction tape.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During July 2019, I am pleased to report a number of bundled service contracts.

  • Co-operative Group – via main contractor Arcus, PTSG will be delivering testing and maintenance of lightning protection and fall arrest systems in place at a number of Co-operative Group’s centres of operation.
  • JLL – PTSG will now be handling the entire specialist services provision for the commercial and property investment giant, including fixed wire and fall arrest testing.
  • TfL – via tier 1 contractor Engie, PTSG is to provide annual maintenance of lightning protection systems on 499 buildings at 109 sites; the Group has also recently begun work on a hydrant testing contract with London Underground – part of Transport for London.

I am supported in the Group Sales team by Shaun Caddick, who works with some of PTSG’s biggest existing clients. His focus is on introducing multi-disciplinary service packages to them, finding ways of offering them more both in terms of volume and type of service.

Jason King is our Business Development and Tender Director. Jason is involved with the sale of Group services across a range of channels.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During June 2019, we have won a number of multi-services contracts – the kind that PTSG have come to specialise in and mean clients don’t need to go anywhere else.

  • Worldpay UK – the payment processing company, headquartered in Londons. PTSG will be working directly with the client, delivering an Electrical Installations Conditions Report (EICR).
  • Williams Lea Tag – the global business process outsourcing leader has contracted PTSG for the provision of a range of testing/compliance services across fall arrest, fixed wiring and lightning protection systems. The work will be undertaken on 18 business properties covering the whole of the UK.
  • Manchester Airport (ISS) – the largest UK airport outside of London, Manchester Airport will see PTSG’s engineers performing the inspection of cradles and dry riser systems and the testing of lightning protection systems at four buildings. The main contractor is ISS – global provider of facility services.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG.

PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

During May 2019, I am pleased to report a number of bundled service contracts.

  • Arcus FM – one of the UK’s leading facilities management organisations, Arcus FM has awarded PTSG a contract to provide lightning protection and fall arrest services at a number of distribution centres.
  • Vinci Construction – LocatED. VINCI Construction UK is a specialist civil engineering, construction and facilities management company. PTSG has been contracted to provide all fixed wire testing work for the government’s ‘LocatED’ pilot scheme, for which Vinci is the main contractor. This scheme will see the government’s education property company shortlisting school sites with surplus land that can be sold off to raise money for new construction.
  • Engie – Kuehne Nagel UK. Engie is the main contractor on a project for Kuehne Nagel, a global transportation partner for air, sea and road freight solutions. PTSG has been appointed to provide portable appliance testing at 18 of the client’s UK sites.

I am supported in the Group Sales team by Shaun Caddick, who works with some of PTSG’s biggest existing clients. His focus is on introducing multi-disciplinary service packages to them, finding ways of offering them more both in terms of volume and type of service.

Jason King is our Business Development and Tender Director. Jason is involved with the sale of Group services across a range of channels.

Our Bundled Services

I am Andrew Dack, Group Sales Director for PTSG. PTSG, through its bundled services, offers a genuine multi-disciplinary capability to clients. This often provides them with the complete specialist services solution, with the following benefits:

  • one single point of contact for all services;
  • a far more focused approach to the servicing of their assets, keeping their building(s) in first-class operational order;
  • associated cost savings; and
  • by offering a bundled service we are able to ensure compliance on all services provided by PTSG.

Within the Group Sales team are Shaun Caddick, who works with some of PTSG’s biggest existing clients. His focus is on introducing multi-disciplinary service packages to them, finding ways of offering them more both in terms of volume and type of service. Shaun is often out and about meeting directors and discussing ways for our companies to work together.

Jason King, Business Development and Tender Director. Jason is involved with the sale of Group services across a range of channels. This requires diverse skills and the ability to manage both internal and external customer expectations in order to achieve alignment and ultimately secure orders.

During April 2019, I am pleased to report a number of bundled service contracts.

  • Sodexo – following the signing of a preferred supplier agreement between PTSG and Sodexo, our teams are now working on 19 new sites to undertake the following range of services: PAT, fixed wire testing, lightning protection testing and the testing of fall arrest equipment.
  • FirstPort – we recently reported that we had won a contract to manage the entire lightning protection systems portfolio for FirstPort Property Management Services in 2019. This includes 500 sites across the UK, where we will be undertaking testing and remedial works.
  • Interserve (Department of Work and Pensions) – testing of all fire doors plus remedial works.
  • Jaguar Land Rover – fixed wire inspection and testing at the automotive giant’s state-of-the-art production facility in Solihull.
  • CBRE – our high-level teams have won a large contract to perform window and cladding cleaning.
  • Skanska – another high-level contract to perform gutter cleaning at the construction contracting giant’s headquarters in Maple Cross.