Recently, one of the Electrical Services engineers from Premier Technical Services Group Ltd (PTSG) received some glowing feedback for his ability to sign to the people on the site where he was working.
Tee Pratheepan, a Portable Appliance Testing Engineer at Guardian, part of PTSG Electrical Services Ltd, was visiting a ward that supports the deaf community. Upon arrival, Tee immediately used sign language to explain the reason for his visit — ensuring clear communication and accessibility from the start. Even after learning that the staff member he was speaking with could hear, Tee continued to sign so that everyone present could be included.
“He used sign language throughout, which was so refreshing and lovely to witness.” Ann Moore, Jasmine Suite, Deaf Services, Birmingham.
This is a powerful example of what true customer service and inclusive practice look like. PTSG is proud of Tee for representing the Group with such care and professionalism.
PTSG delivers portable appliance testing and fixed wire testing for organisations in all industry sectors, ensuring they remain compliant with the Electricity at Work Regulations (EAWR) 1989.
