Peter Gallagher, one of the water engineers from TEC, a constituent company of Premier Technical Services Group Ltd (PTSG), recently found himself in an emergency situation that would test his training and composure in ways he never anticipated during what began as a routine water compliance visit to a facility.
Peter was completing his weekly monitoring duties, having conducted the necessary water temperature checks and flushing procedures, when a gentleman suddenly collapsed. The individual showed no signs of breathing and had no detectable pulse, a critical medical emergency requiring immediate intervention.
Without hesitation, Peter drew upon his first aid training, gained through his previous experience as an SIA-certified door supervisor. He immediately repositioned the unconscious individual to ensure airway safety and commenced CPR. His prompt and effective response proved successful, with the gentleman regaining consciousness before emergency medical services arrived.
Professional Excellence Beyond Technical Expertise
This was the first time Peter had needed to apply his first aid training in a real-life emergency situation. His immediate response and effective intervention quite literally made the difference between life and death.
Peter has been a valued member of the TEC team for over a year, conducting regular water system monitoring visits to ensure customer facilities maintain safe and compliant water systems. His technical competence and dedication to his role are well-established, but this incident demonstrated capabilities that extend far beyond his core responsibilities.
The Value of Preparedness and Training
This incident serves as a compelling demonstration of the importance of comprehensive training, preparedness and the ability to respond effectively under pressure. It highlights how skills acquired in different professional contexts can prove invaluable in unexpected circumstances.
Peter’s response exemplifies the broader values that define PTSG’s approach to service delivery: technical competence, professional integrity and an unwavering commitment to safety and wellbeing. While our primary mission focuses on protecting facilities and infrastructure through specialist technical services, this incident demonstrates how our personnel embody a deeper commitment to protecting people.
Commitment to Excellence in All Circumstances
Characteristically, Peter regards his actions as simply fulfilling a basic human responsibility to help others in need. This perspective reflects the professional ethos and personal character that PTSG values in our team members. Individuals who combine technical excellence with integrity, preparedness and a genuine commitment to making a positive difference, qualities that Peter demonstrated exceptionally during this critical moment.
