Building better communities, together
At PTSG, our responsibility extends far beyond the buildings we maintain. We’re committed to making a positive impact on the communities where we live and work, supporting our people’s wellbeing and operating sustainably for future generations.
Our approach to corporate social responsibility is built on three pillars:
- People
- Planet
- Integrity
People
Supporting those who need it most
We believe in giving back. Through employee-led initiatives and company-wide campaigns, we support causes that matter to our people and the communities we serve.
Our impact:
- £183.6 million annual contribution to the UK economy
- 3,000+ people employed across the UK
- 49 Mental Health First Aiders supporting colleague wellbeing
- Menopause Champions providing peer support across our workforce
Our fundraising initiatives
Breast Cancer Now
Our teams have rallied behind Breast Cancer Now, raising over £2,000 for research and support services. From Wearing it Pink days to coffee mornings and cake stalls.
International Women’s Day
Breaking Barriers We’re proud to champion gender equality in an industry that has traditionally been male-dominated. Our International Women’s Day initiatives celebrate the women in our business while breaking down barriers for the next generation.
Mission: 500 Million
In one of our most ambitious challenges yet, our entire workforce united to walk, run, and move their way to 500 million steps in just 30 days. This company-wide fitness challenge promoted wellbeing, raised funds for Children In Need and brought our teams closer together.
Christmas Appeal
Each year, our Christmas appeal supports vulnerable families and individuals in our local communities. From food banks to toy appeals, we ensure those in need have a brighter festive season.
Charitable partnerships
Planet
Our commitment to a sustainable future
We recognise our responsibility to minimise environmental impact and operate sustainably. Our approach focuses on practical actions that deliver real results.
Our sustainability priorities:
Fleet & emissions: We’re investing in sustainable fuel technologies, telematics solutions and vehicle electrification to reduce our carbon footprint. Our fleet strategy balances operational efficiency with environmental responsibility.
Waste reduction: From recycling programmes across our sites to reducing single-use plastics, we’re committed to minimising waste and promoting circular economy principles.
Energy efficiency: We continuously review our energy consumption, investing in efficient technologies and processes that reduce our environmental impact.
Sustainable procurement: We work with suppliers who share our commitment to sustainability, ensuring responsible sourcing throughout our supply chain.
Industry leadership
We don’t just follow environmental standards – we help set them. Through our memberships in leading trade organisations and our commitment to innovation, we’re pushing the entire building services sector towards more sustainable practices.
Integrity (Governance & Ethics)
Operating with integrity
Trust is the foundation of every relationship we build. Our governance framework ensures we operate transparently, ethically, and responsibly in everything we do.
Our commitments:
Health & safety excellence Safety isn’t just a priority – it’s fundamental to who we are. If we can’t do it safely, we don’t do it. Our rigorous safety protocols and training programmes ensure everyone goes home safely, every day.
Ethical business practices We maintain the highest standards of business conduct, from fair employment practices to transparent dealings with customers and suppliers.
Diversity & inclusion We’re building a workplace that reflects the communities we serve. Our commitment to diversity and inclusion isn’t just about representation – it’s about creating an environment where everyone can thrive.
Skills development We invest in the next generation through apprenticeships, work experience programmes, and continuous professional development. Many of our apprentices progress to become team leaders and site managers.
Modern slavery statement We have zero tolerance for modern slavery and human trafficking. Our statement outlines the steps we take to ensure these practices have no place in our business or supply chain.
Recognition & Awards
We’re proud to be recognised for our commitment to social responsibility and excellence:
Collaboration & partnerships
Working together for greater impact
Our CSR initiatives are strengthened through partnerships with industry leaders and community organisations:
- National Social Housing Safety & Compliance Week – Promoting safety standards and resident engagement
- EN:Procure – Supporting social housing and regeneration in the North of England
- IWFM partnerships – Collaborating on industry-wide initiatives to attract diverse talent
- Local education providers – Encouraging STEM careers among underrepresented groups
Our social value commitment
Social value at PTSG is embedded in our culture and supported at the highest levels of leadership. Our priorities are clear:
- Support communities where we live and work
- Improve wellbeing of our people
- Champion inclusion and diversity
- Support the next generation through skills development
This approach isn’t just aspirational – it’s measurable and visible across all areas of our business.
Get involved
Our CSR initiatives are driven by our people. Whether it’s fundraising, volunteering, or championing a cause close to your heart, there are countless ways to make a difference.
For PTSG employees: Visit the PTSG Portal to learn about current initiatives and how you can get involved.
For partners and suppliers: We welcome collaboration on CSR initiatives that align with our values. Get in touch to explore opportunities.
For community organisations: If you’re a charity or community group looking for support, we’d love to hear from you.
