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PTSG wins service contract at Sunrise and Gracewell

Premier Technical Services Group Ltd (PTSG) will be providing vital fire solutions for a leading UK private care provider specialising in residential, nursing and dementia care.

The contract will see engineers from PTSG Fire Solutions Ltd delivering fire sprinkler servicing at all 46 sites across England and Wales for Sunrise Senior Living and Gracewell Healthcare.

At the end of 2020, Sunrise and Gracewell won the Brilliance in Customer Service Award in recognition of its efforts to continue providing industry-leading care to their residents during the COVID-19 pandemic.

As part of their efforts to protect the safety and wellbeing of residents across their care homes, Sunrise and Gracewell have implemented a ‘Meaningful Contact’ model. This model has formed the basis to delivering enhanced, meaningful contact between residents and their loved ones, which has dramatically improved the emotional and physical wellbeing of those who have participated.

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