PTSG in the fast lane after securing motorway services contract

Premier Technical Services Group (PTSG) has renewed its maintenance contract with a busy motorway services.

The group’s South Suspended Access division will deliver annual maintenance works at Birchanger Green Services for the eight year running after originally being awarded the contact in 2007.

The services are situated at junction eight on the M11 motorway near Bishops Storford in Hertfordshire.

Scott Hawtrey, divisional director at PTSG, said: “Maintaining and renewing contracts with existing clients is essential to PTSG. We pride ourselves on our reputation for delivering works successfully and on time and so we are delighted that we have extended our association with Birchanger Green Services.

“The contract covers an annual testing as well as all necessary maintenance works.”

Birchanger Green Services, which is owned by Welcome Break, is a busy motorway services serving attractions such as Stanstead Airport, London City and Audley End House.

Welcome Break is the now one of the largest independent motorway service operators in the UK and has led the revolution in changing the motorway service sector.

It has been around for more than 50 years and is now in locations across the UK. Its 4,500-strong team offers hospitality and retail brands such as Waitrose, Starbucks, KFC and Burger King.

Welcome Break services are visited by around 80 million people each year.

PTSG to deliver Royal Courts of Justice repair works

Premier Technical Services Group (PTSG) is to carryout essential repair works at the Royal Courts of Justice.

The group’s South Suspended Access division is required to replace four cam switches on the building’s access equipment.

Scott Hawtrey, divisional directory at PTSG, said: “The Royal Courts of Justice is and extremely busy building and requires the team to work carryout the works in a manner that doesn’t affect the day-to-day operations of the courts.

“It is another high-profile building that our team has been contracted to work on in the capital and we are looking forward to starting the contract and completing it successfully.”

The Royal Courts of Justice, commonly called the Law Courts, is a court building in London which houses both the High Court and Court of Appeal of England and Wales.

The courts within the building are open to the public.

Building work was started on the courts in 1873 by Messrs Bull & Sons of Southampton.

Parliament paid around £1.4m for the six-acre (24,000 m2) site upon which 450 houses had to be demolished. The building was paid for by cash accumulated in court from the estates of the intestate to the sum of £700,000. Oak work and fittings in the court cost a further £70,000 and, with decoration and furnishing, the total cost for the building came to under £1m.

The first extension was the West Green building for which plans were drawn in 1910; the space was for extra divorce courts. They were the first to have modern air conditioning and tape recording in their original design.

PTSG strengthens association with CSC Royal Pavilion

Premier Technical Services Group (PTSG) is to carryout furthers works at CSC Royal Pavilion in Aldershot, further strengthening its association with the facility.

PTSG has previously completed maintenance works including rope access works, window and cladding cleaning, and jet washing as well as supplying and installing a new manual cradle to the building.

Now, the group’s Access & Safety division has been contracted to complete an insurance inspection at the premises.

Scott Hawtrey, divisional director at PTSG, said: “CSC Royal Pavilion is a fantastic building and one that we are delighted to be continuing our association with.

“We were awarded this contract following the successful delivery of a series of works earlier this year. Originally, teams from the group’s Access & Safety division and its High Level Cleaning division teamed up in June to deliver some initial maintenance and repair works. The successful delivery of those works led to a further contract a few months later.

“It is testament to quality of the works delivered as part of the previous contract that we have been asked to complete this inspection.”

CSC provides a full range of consulting and IT services to many of the UK’s leading organisations, including BAE Systems, Diageo, National Grid, Network Rail, NHS, Royal Mail Group, Transport for London and Virgin Atlantic.

PTSG extends contract with luxury fashion house Alexander McQueen

Premier Technical Services Group (PTSG) will continue to deliver testing works at world-renowned fashion house Alexander McQueen for a second year.

The group’s South Suspended Access division completed annual testing at the fashion brand’s offices in Clerkenwell Road, London, last year and will do the same again for a further 12 months as part of its ongoing contract.

Scott Hawtrey, divisional director at PTSG, said: “We were originally contracted to deliver annual testing at the premises last year and we are delighted to have renewed that for a further 12 months.

“The team carries out a range of works on a wide variety of business premises and it is always nice to secure works with such well-established and high-profile clients such as Alexander McQueen.”

Alexander McQueen is a British luxury fashion house founded by designer Lee Alexander McQueen in 1992.

In December 2000, the Gucci Group acquired 51 per cent of the company before launching stores in London, Milan, New York, Los Angeles and Las Vegas.

PTSG Mascot is the Big Cheese on a ‘MOUSECOW’ Tour

Premier Technical Services Group’s (PTSG’s) mascot, MOUSE (Memorable, Outstanding, Unique, Service, Experience), certainly gets about a bit. Last week the loveable, squishy rodent took some much deserved time away from the busy PTSG office to visit some of Russia’s best known landmarks along with PTSG’s Technical Director at Test Strike, John Warren.

MOUSE serves as PTSG’s internal conscience, a permanent reminder about why PTSG exists and the importance of getting customer service right – first time, every time. As PTSG’s mascot, he certainly brings the team luck and is fast becoming recognised worldwide as part of the company’s public identity.

PTSG’s Group CEO, Paul Teasdale, said: “It’s great that our people have embraced MOUSE and all that it stands for – even taking their own mascots away on holiday with them. Every month we get pictures back from all over the world and we even have pictures of MOUSE deep sea diving.

“PTSG People know that delivering excellent customer service is what enables us to do more as a business. Great customer service often equates to repeat purchase and new business which in turn results in greater job security and internal promotion opportunities. MOUSE, which has become an important part of the PTSG internal family, serves as a constant reminder to our people that the better the service we deliver, the stronger we grow together.

“I look forward to seeing where MOUSE will turn up next.”

For more information about MOUSE and the services delivered by PTSG, please get in touch. It would be great to squeak to you!!

PTSG to carryout maintenance works at London’s County House

Premier Technical Services Group (PTSG) is to carryout essential maintenance works at County House in London.

The group’s South Suspended Access division will deliver a series of works on the wheel units of the access equipment.

Scott Hawtrey, divisional director at PTSG, said: “One of the team’s engineers visited the site and recommended a series of works to be carried out on the suspended access equipment, which were approved by the client.

“The works include the replacement of four wheel units. To replace the wheel, the unit needs to be taken off as the works cannot be completed onsite. The wheels will then be refitted and tested.

“All of the works are to be carried out during normal working hours and will take up to five weeks to complete.”

County House, which is set over five floors, is located on the east side of Hatton Garden, between Greville St and Holborn Circus. Chancery Lane and Farringdon stations are within a short walk.

The building is currently undergoing refurbishment over all of the floors and offers open-plan office space.

PTSG CEO praises BIFM awards winners

Premier Technical Services Group (PTSG) CEO Paul Teasdale has praised all award winners following last night’s glittering British Institute of Facilities Management (BIFM) awards ceremony in London.

PTSG sponsored this year’s Excellence in Customer Service award, which was won by Edge Hill University, and was quick to recognise the important role the awards play in highlighting excellence in the industry.

Paul presented the award at the Grovesnor alongside comedian and actor Hugh Dennis.

“I would like to congratulate all award winners, especially Edge Hill University which was named the winner in the Excellence in Customer Service category, and thank BIFM for hosting a fantastic event,” Paul said.

“The awards are a perfect platform to promote excellence in the industry and highlight the exceptional work that occurs on a daily basis. The turnout at the ceremony shows just how well regarded the BIFM awards are and PTSG was delighted to be able to sponsor them this year.”

PTSG was named a ‘Platinum’ Supporter of BIFM earlier this year. BIFM recognises ‘Platinum’ Supporters as those organisations which, through sponsorship and engagement activities, support the work of the Institute.

Please see below for a full list of award winners.

Excellence in Customer Service

  • Winner: Edge Hill University, Facilities Management; Welcome Sunday
  • Highly Commended: Cofely & Salford Royal NHS Foundation Trust; Cofely Security Team at Salford Royal NHS Foundation Trust

Excellence in Product Development

  • Winner: J+J Flooring Group; Kinetex
  • Highly Commended: Carillion Plc; Asset Integrity Framework

FM Excellence in a Major Project

  • Winner: King’s College London and Bouygues Energies & Services; Public Private Partnership Efficiency Review
  • Highly Commended: ISS and Barclays; Project Unity

FM of the Year

  • Winner: Chris Newton; Mitie

FM Service Provider of the Year (SME)

  • Winner: Premier Workplace Services; Business Class Moves and Change Service
  • Highly Commended: Swiftclean Building Services

Impact on Organisation and Workplace

  • Winner: Three; Every Day Wonderful

In-House FM Team of the Year

  • Winner: Tesco Maintenance & Energy; Tesco Maintenance Format Teams
  • Highly Commended: Land Registry

Innovation in the Use of Technology and Systems

  • Winner: Integral Uptimeplus
  • Highly Commended: PHS Group; The Sales Lead Ap

Large FM Service Provider of the Year

  • Winner: Carillion Plc

Learning and Career Development

  • Winner: FES FM; Committed to Knowledge and Skills Development
  • Highly Commended: JLL; The JLL Property and Asset Management Academy

Lifetime Achievement Award

  • Winner: Christopher Stoddart

Profound Impact

  • Winner: ISS UK and Ireland; Employability: Providing opportunities today for the talent of tomorrow
  • Highly Commended: Cofely & London Legacy Development Corporation; Queen Elizabeth Olympic Park, London

Rising Talent in Facilities Management

  • Winner: Mark Leighton; Cofely
  • Highly Commended: Andrew Hulbert; Pareto Facilities Management Ltd

Sustainability and Environmental Impact

  • Winner: Cheshire Constabulary; Operation Cleanup
  • Highly Commended: Premier Workplace Services; Premier Sustain – Business Class Sustainable Services

PTSG maintains Fulham Broadway maintenance contract

Premier Technical Services Group (PTSG) has secured a contract to deliver maintenance works at a London retail centre for the sixth year running.

The group’s South Suspended Access division will complete annual maintenance at Fulham Broadway Retail Centre in Fulham Road once again after originally being awarded the OCS contract in 2008.

Scott Hawtrey, divisional director at PTSG, said: “We are delighted to have been awarded the contract to deliver annual maintenance works at Fulham Broadway for yet another year.

“As a group, we have a strong working relationship with the centre and hopefully that will continue in the years to come.

“Fulham Broadway is a busy retail centre so it is essential the necessary works are delivered at a time and in such a way as to not disturb day-to-day operations.”

Located in the heart of Fulham, the centre attracts 12 million visitors a year. It features 14 stores, 10 different food outlets, a nine-screen cinema and a luxury health club.

PTSG’s expertise in delivery maintenance works at shopping centre’s has been strengthened since it was last awarded the Fulham Broadway contract after it secured contracts earlier in the year with Saddlers Shopping Centre in Walsall and Bluewater shopping centre in Kent.

PTSG secures complex maintenance works at London offices

Premier Technical Services Group (PTSG) has been contracted to deliver a host of maintenance works on an iconic building in London.

The group’s South Suspended Access division will complete a complex series of works on the access equipment at 8 Fenchurch Place in the capital.

The works include:

  • Supply and fir new nylock nuts to the drive wheels
  • Remove the roller, re-drill and move over the split pin as the existing ones are coming out and rubbing on the track
  • Remove all sharp edges from the tube track where the roller pins have been rubbing
  • Realign the wheel unit as it has come off the track
  • Replace various fixings on the gantry
  • Replace the rubber pads on both of the gantries’ brakes
  • Fit two safety blocks on the gantries as there are currently no harness points
  • Install bigger roll pins to the top rail of the gantries as, currently, the track can come loose
  • Drill and fix a joint in the track which currently moves as the gantry causes the track to flex

Scott Hawtrey, divisional director at PTSG, said: “There is a considerable amount of work to be delivered as part of this contract, all of which will bring the access equipment back into working order.

“The building is a busy office block in the heart of the capital. However, due to our team’s experience and expertise, all of the works will be carried out in such a way as to minimise the effect of day-to-day operations at the site.”

The building is set over seven floors offering a total of 83,971 sq ft of floor space and is within five minutes walking of Liverpool Street, Aldgate, Tower Hill, Monument and Bank stations.

PTSG flying high after further Heathrow Airport contract wins

Premier Technical Services Group (PTSG) is to carry out further maintenance works at the UK’s busiest airport.

PTSG’s South Suspended Access division has already completed notable works at Heathrow Airport Terminal 3 and Terminal 4 this year and has now secured further contracts to deliver works on the site.

Over the coming weeks, the team will fix bolts on 33 latchways at the Heathrow World Cargo Centre and install two manual release handles at the Heathrow Control Tower. A five-day insurance inspection will also be carried out at Terminal 3.

Scott Hawtrey, divisional director at PTSG, said: “Once again, we are delighted to have been contracted to deliver further maintenance works at Heathrow Airport and given the opportunity to continue to strengthen our association with the facility.

“Carrying out works at the UK’s busiest airport presents logistical challenges due to the number of people on the site at all times of the day and night but the works, like all of our previous works at the airport, will be delivered in a way that does not affect day-to-day operations.”

Heathrow is a major international airport and is the third busiest in the world (from 2013-14), handling more international passengers than any other airport around the globe.

The airport, which is owned and operated by Heathrow Airport Holdings, sustains 76,600 jobs directly and around 116,000 indirectly.